Privacy Policy · Cookie Policy

Last updated: 17 March 2025

These documents govern the use of the Triple Fox Weddings website and the provision of photography and videography services by Triple Fox Ltd.

Privacy Policy

Last updated: 17 March 2025

1. Who We Are

This website is operated by Triple Fox Ltd, a company registered in England and Wales (Company No. 12578254), trading as Triple Fox Weddings. Our registered address is 35-37 Ludgate Hill, Office 7, London, England, EC4M 7JN.

We are the data controller for the personal data we collect through this website and in the course of providing our photography and videography services. You can contact us at: hello@triplefoxweddings.com.

2. What Data We Collect

2.1 Data You Provide Directly

Your name and your partner's name
Email address and telephone number
Wedding date, venue, and location details
Postal address (for contracts and correspondence)
Details about your wedding and requirements
Payment information (processed securely by our payment provider — we do not store card details)
Any other information you share with us via email, enquiry forms, or in person

2.2 Data Collected Automatically

IP address and browser type
Pages visited and time spent on our website
Referring website or search query
Device type and operating system

This data is collected via cookies and similar technologies. See our Cookie Policy for full details.

2.3 Special Category Data

Wedding photography and videography may capture images of guests and other individuals attending your event. By booking our services, you accept responsibility for informing your guests that they may be photographed or filmed.

3. How We Use Your Data

We process your personal data for the following purposes and on the following legal bases:

To respond to your enquiries and provide quotes – Legal basis: Legitimate interests
To enter into and perform our contract with you – Legal basis: Contract performance
To process payments – Legal basis: Contract performance
To deliver your images and video files – Legal basis: Contract performance
To send you updates relevant to your booking – Legal basis: Contract performance
To comply with legal obligations (e.g. accounting records) – Legal basis: Legal obligation
To use images on our website, social media, or portfolio – Legal basis: Legitimate interests (you may opt out — see Section 6)
To improve our website and services – Legal basis: Legitimate interests

4. How Long We Keep Your Data

Enquiry data (no booking made): up to 12 months
Client data and booking records: 7 years from the date of your wedding (for legal and accounting purposes)
Photographs and video files: up to 3 years from delivery, unless you request earlier deletion
Website analytics data: up to 26 months

5. Who We Share Your Data With

We do not sell your personal data. We may share it with the following categories of recipients where necessary:

Second shooters and subcontracted photographers or videographers engaged to assist with your wedding
Online gallery and file delivery platforms (e.g. Pixieset, WeTransfer, or similar)
Cloud storage and backup providers
Payment processors
Accountants and legal advisers
IT service providers who support our website and systems

Where we engage subcontractors or third-party processors, we require them to handle your data securely and in accordance with applicable data protection law.

5.1 International Transfers

Some of our service providers may be based outside the UK or EEA, including in the United States or Canada. Where this is the case, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK ICO.

For weddings taking place in Italy, some data (such as venue details and schedules) may be shared with Italian-based suppliers. This constitutes a transfer to the EEA, which is permitted under UK GDPR without additional safeguards.

6. Your Rights

Under UK GDPR, you have the following rights:

Right of access – to request a copy of the data we hold about you
Right to rectification – to ask us to correct inaccurate data
Right to erasure – to ask us to delete your data (subject to legal obligations)
Right to restrict processing – to ask us to pause processing in certain circumstances
Right to data portability – to receive your data in a portable format
Right to object – including to the use of your images in our portfolio or marketing

To exercise any of these rights, please contact us at hello@triplefoxweddings.com. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

6.1 Portfolio Opt-Out

We may wish to use your wedding photographs or footage on our website, social media, or in marketing materials. We will always seek your consent before doing so. If you change your mind at any time, please contact us and we will remove your images from active use.

7. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. These include secure password practices, encrypted file storage, and limited access to client data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Websites

Our website may contain links to third-party websites (such as venue websites or review platforms). We are not responsible for the privacy practices of those websites and encourage you to read their own privacy policies.

9. Canadian and US Clients

If you are based in Canada, we process your data in accordance with Canada's Anti-Spam Legislation (CASL). We will only send you commercial electronic messages where we have your express or implied consent, and every such message will include an unsubscribe option.

If you are based in California or another US state with applicable privacy laws, you may have additional rights under local legislation. Please contact us at hello@triplefoxweddings.com to exercise any such rights.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to check this page periodically.

Cookie Policy

Last updated: 17 March 2025

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. This policy explains how Triple Fox Ltd (trading as Triple Fox Weddings) uses cookies on www.triplefoxweddings.com.

2. How We Use Cookies

We use cookies for the following purposes:

2.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as filling in a contact form or setting your cookie preferences. You can set your browser to block these cookies, but this may cause parts of the site to stop working.

2.2 Analytics and Performance Cookies

We use analytics tools (such as Google Analytics) to understand how visitors use our website — which pages are most popular, how long people spend on the site, and where visitors come from. This helps us improve our website and services. This data is aggregated and anonymised where possible.

2.3 Marketing and Social Media Cookies

If you click through to our website from a social media platform, or if we use embedded social media content, those platforms may set their own cookies on your device. We have limited control over these cookies, and they are subject to the privacy policies of the relevant platforms (e.g. Instagram, Facebook, Pinterest).

3. Managing Your Cookie Preferences

When you first visit our website, you will be shown a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or customise your preferences. You can change your preferences at any time by clicking the 'Cookie Settings' link in the footer of our website.

You can also control cookies through your browser settings. Most browsers allow you to block all cookies or to block third-party cookies specifically. Please be aware that blocking cookies may affect the functionality of our website.

For more information about how to manage cookies in popular browsers, visit:

Google Chrome: support.google.com/chrome
Mozilla Firefox: support.mozilla.org
Safari: support.apple.com
Microsoft Edge: support.microsoft.com

4. Third-Party Cookies

We may use the following third-party services that set their own cookies:

Google Analytics – website performance and visitor analytics
Google Fonts – typography delivery
Instagram/Facebook – if embedded social media content is present
Online gallery platforms (e.g. Pixieset) – for delivering client galleries

Each of these providers has its own privacy and cookie policies. We encourage you to review them directly.

5. Cookie Consent and UK Law

Under the UK Privacy and Electronic Communications Regulations (PECR), we are required to obtain your consent before placing non-essential cookies on your device. Our cookie consent mechanism is designed to comply with this requirement and with ICO guidance.

6. Contact

If you have questions about our use of cookies, please contact us at hello@triplefoxweddings.com.

Triple Fox Ltd | Company No. 12578254 | hello@triplefoxweddings.com | www.triplefoxweddings.com